Frequently Asked Questions (FAQs)

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What is Save the Children?
Save the Children is an international non-profit founded by Eglantyne Jebb, over 100 years ago. We are active in over 100 countries and were the world’s first international charity for children. We give children in the U.S. and around the world a healthy start in life, the opportunity to learn and protection from harm. When a crisis occurs, we are among the first to respond to an emergency and the last to leave.
Because of people like you, we’re able to make a difference in children’s lives all around the world. Visit our About Us page to learn more.

Why should I donate to Save the Children?
Your gift, pooled with other support, will help us deliver critical aid to children and families around the world and the US during emergencies and within our programs. Read more about how your generous contribution funds our work to improve children’s lives.

How do you coordinate your work with other aid agencies, to avoid duplication of services?
We work closely with the United Nations, the Government of countries and other aid agencies to coordinate our programs.

How much of my donation will go toward programs?
In fiscal year 2022, 86% of all expenditures went to program services. More information about our finances and the use of funds is available on our financial page.

What is Save the Children’s Tax ID Number?
Save the Children’s Tax ID Number: 060726487

Is my donation tax deductible?
Yes, Save the Children Federation, Inc. is a 501(c)(3) organization and your donation is deductible to the full extent allowable under IRS regulations. Please consult a tax advisor regarding the tax deductibility of your donation.

How will I receive a tax receipt for my donation(s)?
If you make a donation online, you will receive a confirmation via email within 24 hours. If you do not see the confirmation email in your inbox, please make sure to check your spam or junk mail folder. If you make a donation via mail or phone, you will receive a thank you letter and tax receipt via postal mail within a few weeks. If you are making a recurring donation, you will have access to an online history of your recurring giving. The full-year summary of your donations is typically available in late January of the new year, in PDF form, via your online account under “Manage my Giving”. This summary can be used as your tax receipt. You can also use your monthly bank or credit card statements for your records. For specific, tax-related questions about your charitable giving, we encourage you to contact your tax advisor.

I cannot locate my original receipt. Can I request another tax receipt?
Please be sure to check your junk or spam folder if you donated online and cannot locate your emailed receipt. If you need a copy of your tax receipt resent or are unable to access your full-year summary of giving online by March of the following year, please use this form to request one or call us by phone at 1-855-679-SAVE. Duplicate receipts may take up to 10 business days to process.

How do I make a matching gift?
Visit our Workplace Giving and Matching Gifts page to learn more about the program and search for your employer.
If your company uses a paper matching gift form, complete the employee portion of the form and email the form to [email protected] or mail to: Save The Children, Attn: Matching Gifts, 501 Kings Hwy E, Fairfield, CT 06825.

Where do I mail my donation to Save the Children?
Checks/money orders should be mailed to: Save the Children, Attn: Gift Processing, 501 Kings Highway East, Suite 400, Fairfield, CT 06825.
If you wish your gift to be allocated to a particular program, please include this information in the memo line.

How do I make a wire transfer to Save the Children?
Please contact Cassandra Kaplan at 475.999.3118.

Who do I contact if I have a question or issue with my donation?
Please contact us at our Supporter Experience Center at [email protected] or 1-800-728-3843, Monday-Friday 8am-5pm (EST).

What if I don’t see my donation in the Supporter Center?
Web donations show up approximately 24 hours after the transaction is complete. If you don’t see yours, please contact us at our Supporter Experience Center at [email protected] or 1-800-728-3843, Monday-Friday 8am-5pm (EST).

Can I donate if I live outside the United States?
Yes, but we only accept donations in U.S. dollars. If you live outside the US, your donation will be charged in US dollars and you will receive a mailed acknowledgement from Save the Children. These contributions are tax-deductible in the US. However if you live outside the US, you will need to consult with your tax advisor to determine if it is tax deductible in your country.
You can also contact and donate to your local Save the Children office by visiting Save the Children International.

Can I help collect funds for Save the Children?
Visit our Start a Fundraiser page for fundraising tools and join in our athletic events.

Where can I find Save the Children's publications?
Visit our publications section to access our latest resources, reports and publications.

How do I apply for a job at Save the Children?
We are delighted that you are interested in helping children and families in need through Save the Children. Please check our Careers page to search available opportunities.

How can I intern at Save the Children?
We offer internships and fellowships year-round that provide work experience and personal development. Our internships are paid and run the length of a semester. Our internships are paid and run the length of a semester. The work you will be involved in changes the lives of children at home and around the world. To learn more please visit our Internships/Fellowships page to learn more about the program and submit your resume.

How can I volunteer at Save the Children?
Volunteers for Save the Children educate, advocate and fundraise for the organization from either our Fairfield, Connecticut or Washington, D.C. offices. Visit our Skilled Volunteers page to submit your resume

How do I volunteer for a specific emergency?
Save the Children does not have a formal overseas volunteer program during emergencies. We have internal REDI teams (Responding to Emergencies and Disasters Internationally/Domestically) made up of our personnel who train year-round in their various fields of focus and expertise in order to be ready to deploy when disaster strikes.

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