Frequently Asked Questions About Team Tomorrow
- What happens when I join Team Tomorrow?
- What makes Team Tomorrow different from Partner for Children?
- How can I access my online account?
- What day will my donation be processed?
- How do I change from monthly support to annual or quarterly donation?
- How do I change my payment type?
- How do I update my credit card number?
- How will I be notified if my automatic payments are interrupted?
- Will my Team Tomorrow support always cost the same amount?
- How do I increase my support?
- Can I cancel my recurring gift?
- Where can I find Save the Children's financial information?
When you become a recurring donor to Save the Children, you make a powerful commitment to changing the lives of children here at home and across the world. Team Tomorrow is a group of passionate, caring individuals who are committed to giving kids a healthy start, the opportunity to learn and protection from harm.
Your support reaches out to 120 countries and helps more than 183 million children, including 837,000 here in the United States. You commit to a recurring gift that ensures program services are reliable and never interrupted due to lack of funding.
Your recurring gift also helps ensure that Save the Children can act quickly when an emergency hits to provide immediate disaster relief. We are often the first on the ground to address the unique needs of children. Children require special care and supplies at times of emergency. Children are at risk of suffering long-term developmental, physical and psychological setbacks following a disaster. As a result of your compassionate support, we also offer programming for children focused on their health, safety and education to help them achieve success in their lives.
Our promise to you is to share the stories of children whose lives you are changing. We’ll do this through:
- Regular email updates
- Reports from our relief workers in the community
- Results and highlights of the programs you’re funding
- Exclusive invitations to special events
Team Tomorrow will allow you to hear more about the impact you are having on a specific issue you care about, such as the climate crisis, conflict, inequality, or poverty in the United States. You will receive regular updates on how your giving is helping create positive, irreversible change for and with children. You will also have the opportunity to hear from children, community leaders, teachers, parents, Save the Children staff and individuals who work for the grassroots organizations with which we collaborate on the change we are creating together, with your support.
If you don’t already have an account, click on “Create an Account” at the top right of Save the Children’s home page. Here you’ll be able to create an online account allowing you to access our Supporter Center where you can easily view your account information, update your profile and review your donation history.
Once you have created an account, you can simply click “Manage My Account” at the top right of Save the Children’s home page to sign in whenever you’d like. Clicking on “Account Summary” enables you to manage details in your account including your contact information and email preferences.
Your Supporter Center also includes a dedicated section where donors like you can watch videos, read our latest stories from the field, view the impact of your partnership and even and kid-friendly recipes from around the world.
Make the most of being part of Team Tomorrow by using your online account. Explore how you’re creating lasting change for children – change that lasts a lifetime!
If you sign up via Save the Children’s website or over the phone, your donation will be processed on the same date you make your first gift. If you sign up via a canvasser, credit cards are processed in real time with the subsequent transactions processed on the 1st or 15th depending on date acquired in the month. For electronic fund transfer/direct debit, the gift processing happens on the 1st or 15th upon approval from bank.
Your Supporter Experience Center can assist in changing your contribution frequency and can be reached at firstname.lastname@example.org or 1-800-728-3843, Monday-Friday 8am-5pm, (EST). Payment schedules can be set monthly, quarterly or annually based on your preference.
To change your method of payment, simply contact our Supporter Experience Center at 1-800-728-3843, Monday-Friday 8am-5pm (EST).
You can update your credit card number by logging into your online account and clicking “Manage My Giving.” From there you can send your recurring gift on the right column and update your credit card number by selecting “Update Credit Card.”
If you need assistance, call our Supporter Experience Center at 1-800-728-3843, Monday-Friday 8am-5pm (EST). To ensure the security of your information, we do not recommend sending credit card information over email.
If we are unable to process your Team Tomorrow contribution (when, for example, your credit card account number changes), you will first receive a notification letter by mail and then a printed statement each month. In addition, you will receive an email or mobile alert and a phone call from a Supporter Experience Center representative to help you update your payment information.
Not necessarily. Many partners choose to upgrade their gift periodically (Thank you!), allowing us to do even more for children around the world. There are also instances where we prompt this upgrade due to the rising cost of supplies in the countries where we work. We do this to ensure that our programs remain unaffected by economic ebbs and flows. Please know that these small increases pooled together make a HUGE difference for kids. Every cent you give makes change for children. We can’t thank you enough for your ongoing support!
If you’re ready to provide even more support to children in need, you can easily update your contribution amount online in the “My Giving” section of your online account.
Your Supporter Experience Center is also happy to assist you and can be reached at 1-800-728-3843, Monday-Friday 8am-5pm (EST).
Your role on Team Tomorrow is part of an entirely voluntary, ongoing relationship that supports our critical work with vulnerable children in the United States and around the world. There is no contract involved, and you can cancel at any time. We understand that financial situations can and do change. We are grateful for the chance to work on your behalf to provide care and support for children who need it most.
Save the Children has a proven track record of program responsibility and social accountability. You can be assured that Save the Children uses the valuable resources donors provide in the most efficient, cost-effective ways possible.
Our independently audited financial statements consistently show that out of every dollar spent, 85 cents goes directly toward helping children in need. Click here for more financial information.
© 2022 Save the Children
Save the Children Federation, Inc. is a 501(c)(3) organization. Gifts are deductible to the full extent allowable under IRS regulations
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